"I want to tell you how much I appreciate the services of your company.  As you know, I had a government contract and had no money to fulfill it.  This was my last chance.  If I did not do this job, I would not get another one.  I did not know where to turn.  Finally, my supervisor told me about you and said that other companies were using your services.  I called you and explained my situation to you.  You immediately went into action and soon I had the money that I needed to complete the job."

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